Proposals
Agent Working
(2)Revenue10min ago
Program Match Recommendation Engine
Recommend next-best products and supports to 3,200 accounts during renewal
Analyzing revenue patterns
Program AcceptanceTarget: 35%
Operations25min ago
Bell Schedule Efficiency Analyzer
Spot schedule bottlenecks and recover operational minutes across 14 regions
Pulling schedule data from 14 regions
Schedule EfficiencyTarget: 92%
Pending for Approval
(4)94%
ConfidenceCustomer Wellbeing2h ago
Chronic Absence Early Intervention Plan
Reduce chronic absence from 14.1% to below 8% across two regions
Chronic AbsenceTarget: <8%
SCYou
96%
ConfidenceProduct4h ago
Math Intervention Group Rebalance
Reassign intervention groups for 847 customers to improve Tier 2 support
Group FitTarget: 95%
JWJames Wilson
92%
ConfidenceRevenue6h ago
Customer Portal Adoption Sprint
Lift customer portal activation from 52% to 75% in two offices
Portal ActivationTarget: 75%
LTLisa Thompson
87%
ConfidenceCustomer Wellbeing8h ago
Customer Persistence Predictor
Identify persistence risk for 5,000 customers and prioritize customer success advisor follow-up
Persistence ScoreTarget: 86
SCYou